Ocean Communities FCU is an Equal Opportunity Employer.
AVP Call Center Operations and Member Advocacy.
Job Description: This person directs Call Center activity to meet goals for service, sales, productivity and quality of work for 6 Call Center representatives. Also responsible for development of business plans and goals for call center development aligned with electronic services and overall credit union strategy. This person will also be the member advocate ensuring the member perspective is taken into account across the organization.
Job Requirements: Proven leadership skills in a call center environment driving sales and service results. An ability to lead by example when taking incoming calls as well as handling escalated calls. Exceptional communication skills-both written and verbal. The ability to motivate or influence others is a material part of this job. Problem solving and organizational skills are a must.
Education Requirements: A college degree is preferred.
Benefits: Earned Time (paid time off) and Holiday pay; medical, dental, life and disability insurance; excellent 401(k); competitive salary
Credit Union Teller - Service Associate.
Job Description: Ocean Communities FCU is looking for an enthusiastic person who understands the importance of the service they deliver to work in our Kennebunk branch. Primary responsibilities include processing member transactions while cross-selling credit union products and services. This position is integral to the success of the branch and organization. This person must be flexible with the ability to adapt to changing situations, eager to learn, computer literate, and able to easily handle multiple tasks.
Job Requirements: Computer skills are necessary as well as cash-handling and customer service experience.
Education Requirements: High School Diploma
Benefits: Earned Time (paid time off) and holiday pay; medical, dental, life, and disability insurance; excellent 401k; competitive salary and the opportunity to earn incentives.
If you are interested in a career with Ocean Communities, please send your resume, cover letter, and salary requirements to email@example.com, or mail to:
Ocean Communities FCU
PO Box 1961
Biddeford, ME 04005